Support / Service Updates

Service Updates

Weather Alert & Service Update - November 19, 2020 @ 9:10 AM EST 


Please note that, due to weather conditions we may experience delays in:

Western Canada

US Service Updates
Because of COVID-19 government restrictions we might be experiencing service delays in New York City
Please note that, due to CBSA system outages that affect Processing EDI and eManifest Portal Status, we may experience delays on all cross-border shipments.
We apologize in advance for any potential disruptions and assure you that we are constantly monitoring the weather conditions to prioritize customers’ freight while remaining compliant with safe operating practices. 
If you have any questions, please contact the Customer Care Centre at 1-866-329-7677.