
Read Our Terms & Conditions
Before you ship with us, please read our Terms & Conditions available on the Guides page.
Restricted & Prohibited Articles
Not all shipments are created equal. It’s important to know which goods require special approval before we pick them up and which items we don’t ship at all. As the shipper, it’s your responsibility to ensure your shipment complies with regulatory standards and Day & Ross requirements.
Used Goods
Certain articles and commodities, such as household goods, personal effects or other used goods have a higher risk of damage as they travel through a typical freight distribution network. It’s industry practice for these items to be treated as “At Shipper’s Risk” (your own risk) as they require special handling and are not appropriate for a general freight environment.
Restricted Articles
Restricted items require approval from our Operations, Safety & Compliance, Legal, or Risk Management teams. If your shipment contains any of the Restricted Items listed below, contact us before you request a quote or create a shipment.
Alcohol (beer, spirits, wine)
Animals/Fish
Antiques
Artwork (paintings, sculptures, statues, etc.)
Batteries
Fuel
Garage/Overhead doors
Glass (Sheets)
Granite/Marble
Increased Shipment Valuation*. Special approvals are required beyond $2/lb.
Live plants in LTL quantity requiring temperature control service
Negotiable instruments
Over-dimensional shipments
Pianos
Tobacco
Trade show shipments
Used batteries
Used goods (including household goods & personal effects)
*Contact a Day & Ross sales representative for more information.
Prohibited Articles
Day & Ross does not ship any of the Prohibited Articles listed here.
All cannabis products (including cannabis plants, seeds or bulk, unprocessed raw materials)
All forms of gold, silver, platinum and any other precious metals or gemstones used in the production of coins, jewellery, or other similar articles
Carbon black
Coins and currency
Collections (stamps, coins & paper currency, cards, etc.)
Excessive weight (i.e. shipments cannot exceed the capacity of the equipment available to handle the shipment)
Hazardous waste
Human remains/bodies/body parts/ashes
Jewellery and gemstones
Personal vehicles e.g. cars, watercrafts, motorcycles etc. (excludes B2B shipments)
Dangerous Goods (DG)
Class 1, 2, 3, 4, 5, 8, 9 – No Restrictions
Class 6.2 – Prohibited
Placardable Radioactive Materials Class 7 – Prohibited, except products that meet TDG regulation 1.17 and do not require placards (e.g. smoke detectors, survey equipment, and medical equipment)
Shipping across the border? Learn what you can and can’t ship.
Restricted Articles
Restricted items require approval from our Operations, Safety & Compliance, Legal, or Risk Management teams. If your shipment contains any of the Restricted Items listed below, contact us before you request a quote or create a shipment.
Artwork/Antiques/Statues
Batteries
Excess weight shipments (cannot exceed capacity of handling equipment, e.g. over 3000 lbs per handling unit
Granite/marble/glass sheets
Liftgate/power tailgate service (cannot exceed rated capacity of liftgate, i.e. 2500 lbs, and subject to dimension restrictions)
Temperature Controlled
Temporary Import Bonds (TIB), Carnet (International Customs Document) or E29B (Canadian Temporary Admission Permit) shipments
Trade Show Shipments
Volume LTL shipments (over 20’ or 20,000 lbs)
Dangerous Goods
Explosives Class 1 – Prohibited except 1.4 and 1.6
Nitrous Oxide Class 2.1, 2.2 and 5.1 - Prohibited
Toxic Gases Class 2.3 – Prohibited
Nitrocellulose (Guncotton) Class 3 & 4.1 –Prohibited
Toxic and Infectious Substances Class 6 –Prohibited
Placardable Radioactive Materials Class 7 – Prohibited except products that meet TDG regulation 1.17 and do not require placards (e.g. smoke detectors, survey equipment, and medical equipment)
Hazardous Waste that falls within any class – Prohibited
Personal Effects & Household Goods
If your shipment contains personal effects or household goods, we won’t be able to accept it. Due to increased border security regulations, these shipments are prohibited.
Prohibited Articles
Day & Ross does not ship any of the Prohibited Articles listed here.
Alcohol/Spirits/Beer/Wine
Animals/Fish
All cannabis products (including cannabis plants, seeds, machines, and accessories)
All forms of gold, silver, platinum and any other precious metals or gemstones used in the production of coins, jewelry, or other similar articles
Carbon Black
Coins and Currency
Collections (stamps, coins & paper currency, cards, etc.)
Firearms/Ammunition
Increased Shipment Valuation*:
Southbound, CA to US: exceeding $2/lb
Northbound, US to CA: exceeding valuation rules per NMFC code.
Human remains/bodies/body parts/ashes
Jewellery and gemstones
Kratom & Kratom products
Live Plants in LTL quantity
Motor Vehicles
Negotiable Instruments
Personal Effects & Household Goods
Tobacco or Tobacco Products
*Contact a Day & Ross sales representative for more information